Lumagen RadiancePro Video Processor - Rapallo | AV Design & Installation
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Lumagen RadiancePro Video Processor

$9,999.00 inc GST

or from $8,499.00 today & 5 weekly interest-free payments of $300.00 with Laybuy what's this?

The Radiance Pro is the newest version and features up to 8 HDMI inputs, 4 HDMI processed outputs, and 6 HDMI switched (unprocessed) outputs.

All support 2160p60 (4K Ultra HD) and support up to HDMI 2.0 with HDCP 2.2. All Radiance Pro models are 2U height with a 17” wide rack mountable case (with optional rack ears), similar form factor to the (now discontinued) Radiance XD/XE.


View Product Brochure >> View 5348 Whitepaper >> View Review >>


There are no analog inputs/outputs. The rest of the features are very similar to the 21xx series. Some differences include:

  • The new HDMI 2.0 chips are from Silicon Image and have an internal microprocessor with reprogrammable flash memory. This will allow Lumagen to provide updates when Silicon Image provides a new release and should help to eliminate compatibility issues. Some back story: Before with HDMI 1.X chips each company had to implement much of the HDMI protocols on its own. Often the HDMI specification, or the HDMI chip specifications, left a lot to the imagination. This meant each company had to make independent decisions on how to do their implementation based on incomplete specifications. Now with the internal processor being programmed by the chip manufacturer, and its processor doing virtually all the HDMI compatibility work, issues should be dramatically reduced. Even more so for the Radiance Pro when connected to other products that use the new Silicon Image HDMI 2.0 chips, which many will.
  • The inputs are on “dual input” daughter cards and the outputs are on “dual output” daughter cards. This allows upgrades to be offered when new HDMI technology becomes available. It also allows replacing a single input/output card if there is a surge event that takes out an input/output, rather than the entire unit.
  • The Radiance Pro can have up to eight inputs, and four “processed” outputs. Just as the previous Radiance units have two outputs that can output audio and/or video from the same source, these four outputs also output the same processed video and/or audio stream. Having four outputs allows for a projector, a TV, a Receiver/Audio-processor, and a spare.
  • There can be up to six additional zones of switched (only) outputs on some models. These are independent and give the Radiance Pro up to seven independent zones. This is useful for installers as it avoids the need for a separate matrix switch. An example would be a home with 7 TVs where only 2 will ever be in use at once. Only 2 sets of source devices is therefore required (not 7) which lowers the cost. The Radiance Pro is then used to direct these sources to whichever TVs are in use.

The Radiance Pro features much faster switching than previous models as there is no GF9450 deinterlacing chip to have to setup and wait for.



  • Remote Control
  • Universal power supply
  • USB cable for updating
  • Manual
  • Limited 1 year warranty
  • Optional 18Ghz input card(s)
  • Optional 18Ghz output card(s)
  • 18Ghz output card has 1 video+audio and 1 audio out versus 2 video+audio outputs of 9Ghz output card


-Up to eight 4k60 inputs
-Up to four 4k60 processed outputs
-Up to six switched (unprocessed) HDMI outputs
-Up to seven independent zones (processed outputs are one zone, plus up to six switched zones)
-Inputs and outputs support HDMI 1.x and HDMI 2.0, with HDCP 1.x or HDCP 2.2, at up to 4k60
-Outputs are independently programmable for video, audio, or both
-Modular I/O allows upgrading to new HDMI technology as it becomes available
-Proprietary Lumagen NoRing™ scaling
-DARBEE Digital Visual Presence (DVP) enhancement technology for up to 2K sources
-Picture-In-Picture (PiP) and Picture-Outside-Picture (PoP) with 4k sources (future update)
-Supports complete processing of 2D or 3D sources on processed outputs
-10 bit front-end, with 12+ bits in calibration pipeline
-Per-pixel SD/HD video deinterlacing (future update)
-4913 point (17x17x17) CMS
-21-point Parametric Grayscale calibration
-Anamorphic screen support for up to 4k sources with and without an anamorphic lens
-Supports complete processing of 2D and 3D sources
-Optional dual 12V trigger outputs
-Rack mountable (2U) case, with optional rack ears
-High reliability external power supply rated at 34 years MTBF by manufacturer

Additional information

Weight 6 kg
Dimensions 25 × 25 × 25 cm


Why buy from us?

Rapallo is an independently owned New Zealand company and with more than 15 years experience, we offer you both technical expertise and superior service.

Rapallo is fully authorized to sell products by all of the manufacturers listed on our website and in our store. In most cases we are more than a reseller, we are a direct dealer who also receives training and where possible we personally test products we sell.


Authorized dealers like us offer peace of mind. Rapallo

  • meets manufacturer’s standards, from sales to service, in order to receive authorized status.
  • often receives training directly from manufacturer representatives and shares that expertise with you.
  • provides  support for all the products they sell.
  • ensures that manufacturer warranties will be honoured.
  • buys directly from big brand manufacturers and guarantee you buy NZ new, (no grey imports or parallel imports).

The Internet is an incredibly convenient information source and a wonderful way to find savings on the products you want. Protect yourself online by buying from authorized dealers, with genuine feedback and reputations.


A price too good to be true, usually is.
If you’ve ever searched for a product on a shopping engine (such as Priceme/Pricespy) you may have asked yourself, “Why are some stores charging so much less than other stores?”

Our customers often share these stories with us, so we thought we would share a few with you, in hopes that you don’t fall prey to any of these unscrupulous sales tactics.

  • Goods may be grey market/parallel imported. They may state that the product includes the manufacturer warranty, but not tell you that the warranty is valid only in Europe, Japan, or South America, and NOT in NZ.
  • You may be asked to buy an expensive extended warranty. In many cases if you do not purchase the warranty, your purchase will be denied. (The product is now out of stock, your card does not go through, etc.)
  • Included parts may be sold to you separately. Some resellers will open boxes and charge extra for parts that are normally included by the manufacturer.
  • Hidden charges which don’t show up until your credit card statement arrives, these charges only show up when your credit card statement is sent to you.
  • When something goes wrong, faulty, late delivery, doesn’t matter how many times you try to email, they don’t get back.
  • There are so many scamming online sellers today, “buyer beware” protect yourself!


Think you have a better price from someone in NZ (authorised dealer)? Call us, we’ll see what we can do.


Concerned About Fraud?
The internet has become a more popular source for online shopping, regrettably we have seen more and more instances of fraud affecting online shoppers. Companies trading under many  different names, loading warranties and charging for them as extras when often they are included from the manufacturer. Parallel imports or personal imports where the NZ supplier refuses to repair when things go wrong is often alarming to the unsuspecting purchaser. Inflated freight charges, customs and GST at the border are often forgotten as a buyer is tempted by a lower price. Constantly we hear all these stories, once bitten it’s all to late looking for that refund or replacement. The stories are outrageous at times, customers from Trademe and ebay with no place to turn, time consuming and very frustrating…


So how do you protect yourself from online fraud?

  • Buy from an authorized reseller. If you are at all suspicious, contact the manufacturer directly and ask if a company is authorized to sell their products.
  • Make sure you get a company invoice with GST clearly marked.
  • Make sure you buy from someone who has a phone number and an address on their website, not a P.O.Box number
  • Read customer feedback, you can usually tell if it’s genuine or not.

We hope that you will become our next happy customer. And we promise to offer you superior service before, during and after your purchase.



Customer support is very important to us. Deano, Bensan or Simon are on-hand for you via Phone, Online Chat, Email and Social Media. We're here to help, no matter if the question is big, or small!


We are 100% NZ owned, and our product specialists are here to help you with your questions. Or perhaps pop in & experience our Demo Rooms for the ultimate in "try-before-you-buy".


We have many Payment Options available to suit your needs. We have extensively tested our platforms to ensure ALL transactions are safe and secure, each and every day


For all online orders over $300 we offer you FREE shipping anywhere in New Zealand. Best brands, best service and now an unbeatable deal to get the products to you!

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Rapallo Ltd.
11A Allens Road
East Tamaki
Auckland 2013
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9:00-5:00, Friday 9:00-4:00
Saturday 9:00-12:00
By appointment:
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