InnuOS Phoenix USB Reclocker - Rapallo
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InnuOS Phoenix USB Reclocker

$4,399.00 inc GST

or from $2,899.00 today & 5 weekly interest-free payments of $300.00 with Laybuy what's this?


The Phoenix USB Reclocker takes the USB signal from any source and completely regenerates it to an extremely high-precision signal to feed into your DAC, allowing it to perform at its best. 

The Phoenix USB offers in one unit the equivalent of 3 separate components: 

  • A USB regenerator
  • A linear power supply 
  • An external master clock with its own linear power supply.  

Inuos applied 3 main design approaches learning from their experience with the Innuos flagship music server:

  • The USB chip regenerating the signal contains no switching regulators. All 3 independent voltages to the chip originate from an independent linear power supply with further regulation provided by 3 sets of LT3045 regulators.   
  • The use of a 3ppb OCXO clock running directly at 24MHz and connected via a board track just a couple of inches away from the USB chip. Therefore, no precision is lost within cables and connectors, as is the case when using an external master 10MHz clock with an additional 24MHz clock generator.  
  • Level linear power supplies: one dedicated to the OCXO clock and the other used for powering the USB chip/5V USB line.


Download Brochure


Innuos Phoenix USB Reclocker: Making Music Rise From Digital Ashes – Rafe Arnott.

I had a friend who would chuckle at me every time I put an LP on my turntable.

I would use a soft dust-brush to wipe down the record, then give it a zap with an antistatic gun before I dropped the just-cleaned stylus… this he thought was humorous because of my preoccupation with keeping the album as quiet as possible for playback.

It’s no joking matter for those binary obsessed individuals out there though. This analog ritual is one played out constantly on the digital side of the hobby with various intermediaries performing signal optimization to ensure whatever DAC is receiving this sampled sound wave is getting exactly what was gleaned from that waveform.

Most pass on their ones and zeros through a laptop or PC – perfectly acceptable, but less than ideal from a sonic standpoint because personal computers are not designed and built from the ground up to perform the task of sending along those precious bits with the singleminded intensity of sound quality first.

But there are machines out there whose sole purpose is making sure that the delicate electronic signal is passed along to a DAC as utterly unmolested by electromagnetic interference, electronic noise, shared power supplies, unstable timing from audio-data clocks, thermal inconsistencies or improperly optimized software for dealing with audio specifically.

One such machine is the new Innuos PhoenixUSB Reclocker. While both USB and Network connections suffer from certain sonic performance issues, USB is is fussed over the most, mostly due to timing issues involved with the chipset’s audio-data clock.

According to Innuos the PhoenixUSB is designed to make sure the integrity of a USB signal being outputted to a connected downstream DAC is as pristine as possible. Featuring a 24MHz OCXO clock, the USB chipset output does not have any switching regulators and possesses no less than three independent linear-power voltage supplies.

Innuos to launch PhoenixUSB re-clocker with A/B demos – John H. Darko

Connect a USB DAC to an average computer and we hear one level of sound quality. Swap that Macbook, HP or Dell out for an Innuos server/streamer and we what we hear is different: music sounds less tense, less rigid in the joints; it displays a greater sense of ease.

Why? Apple and Dell don’t optimise their computers’ sound quality by lowering the USB sockets’ electrical noise emissions. Noise that messes with the connected DAC’s audio data clock and analogue output stage. Innuos, on the other hand, seeks to lower the electrical noise spilling from their machines’ USB outputs by specifying linear power supplies and a bespoke software layer (among other things). 

Innuos’ latest digital audio product isn’t a server/streamer but a box that promises to elevate the sound quality of any USB source. USB in, USB out with signal clean-up in-between. The Phoenix USB comprises three key ingredients:

  1. A USB output chip with no switching regulators
  2. A 3ppb 24MHz OCXO clock located in close proximity to the USB output chip to ensure the direct-connected DAC receives a constant and consistent stream of data. This puts less of an error-checking burden on the DAC’s USB receiver chip that, in turn, generates less electrical noise. Back to the press release: “No precision is lost within cables and connectors, as is the case when using an external master 10MHz clock with an additional 24MHz clock generator.”
  3. Both clock and USB chip are powered by separate, dedicated linear supplies. The press release again: “All 3 independent voltages to the [USB] chip originate from an independent linear power supply with further regulation provided by 3 sets of LT3045 regulators.”

Additional information

Weight 5 kg


Why buy from us?

Rapallo is an independently owned New Zealand company and with more than 15 years experience, we offer you both technical expertise and superior service.

Rapallo is fully authorized to sell products by all of the manufacturers listed on our website and in our store. In most cases we are more than a reseller, we are a direct dealer who also receives training and where possible we personally test products we sell.


Authorized dealers like us offer peace of mind. Rapallo

  • meets manufacturer’s standards, from sales to service, in order to receive authorized status.
  • often receives training directly from manufacturer representatives and shares that expertise with you.
  • provides  support for all the products they sell.
  • ensures that manufacturer warranties will be honoured.
  • buys directly from big brand manufacturers and guarantee you buy NZ new, (no grey imports or parallel imports).

The Internet is an incredibly convenient information source and a wonderful way to find savings on the products you want. Protect yourself online by buying from authorized dealers, with genuine feedback and reputations.


A price too good to be true, usually is.
If you’ve ever searched for a product on a shopping engine (such as Priceme/Pricespy) you may have asked yourself, “Why are some stores charging so much less than other stores?”

Our customers often share these stories with us, so we thought we would share a few with you, in hopes that you don’t fall prey to any of these unscrupulous sales tactics.

  • Goods may be grey market/parallel imported. They may state that the product includes the manufacturer warranty, but not tell you that the warranty is valid only in Europe, Japan, or South America, and NOT in NZ.
  • You may be asked to buy an expensive extended warranty. In many cases if you do not purchase the warranty, your purchase will be denied. (The product is now out of stock, your card does not go through, etc.)
  • Included parts may be sold to you separately. Some resellers will open boxes and charge extra for parts that are normally included by the manufacturer.
  • Hidden charges which don’t show up until your credit card statement arrives, these charges only show up when your credit card statement is sent to you.
  • When something goes wrong, faulty, late delivery, doesn’t matter how many times you try to email, they don’t get back.
  • There are so many scamming online sellers today, “buyer beware” protect yourself!


Think you have a better price from someone in NZ (authorised dealer)? Call us, we’ll see what we can do.


Concerned About Fraud?
The internet has become a more popular source for online shopping, regrettably we have seen more and more instances of fraud affecting online shoppers. Companies trading under many  different names, loading warranties and charging for them as extras when often they are included from the manufacturer. Parallel imports or personal imports where the NZ supplier refuses to repair when things go wrong is often alarming to the unsuspecting purchaser. Inflated freight charges, customs and GST at the border are often forgotten as a buyer is tempted by a lower price. Constantly we hear all these stories, once bitten it’s all to late looking for that refund or replacement. The stories are outrageous at times, customers from Trademe and ebay with no place to turn, time consuming and very frustrating…


So how do you protect yourself from online fraud?

  • Buy from an authorized reseller. If you are at all suspicious, contact the manufacturer directly and ask if a company is authorized to sell their products.
  • Make sure you get a company invoice with GST clearly marked.
  • Make sure you buy from someone who has a phone number and an address on their website, not a P.O.Box number
  • Read customer feedback, you can usually tell if it’s genuine or not.

We hope that you will become our next happy customer. And we promise to offer you superior service before, during and after your purchase.



Customer support is very important to us. Deano, Bensan or Simon are on-hand for you via Phone, Online Chat, Email and Social Media. We're here to help, no matter if the question is big, or small!


We are 100% NZ owned, and our product specialists are here to help you with your questions. Or perhaps pop in & experience our Demo Rooms for the ultimate in "try-before-you-buy".


We have many Payment Options available to suit your needs. We have extensively tested our platforms to ensure ALL transactions are safe and secure, each and every day


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Covid-19 Lvl 3 Update 😷

We are OPEN online & processing sales/orders daily at Level 3.

Deano & Bensan are back in the office (in their bubble) and are available via phone or email for sales enquiries, advice or assistance between 9am & 5pm weekdays.

Stay safe everyone.

thanks, the team @ Rapallo
Deano / Bensan / Simon