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Service Testimonials

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12/08/2017

Emmanuel O.
Christchurch
thank you for an excellent customer service which went extremely swiftly and conducted friendly and pleasant manner. Highly Recommended.

21/07/2017

Colin W.
Oamaru
Guys you rock!!
I have spent hours on this and frustrated myself to the end. Contact you and it's fixed, brilliant. My wife is very grateful to you as well as Mr Grumpy has left the building.
Thanks again.
Colin & Sue

3/07/2017

Bryan M
Rangiora
Great Service. Good communication around the order. Product arrived when expected and worked as promised.

Great effort by the Rapallo team

2/07/2017

Andrew G.
Auckland
I didn’t expect a reply on a Sunday. Great customer service☺

30/06/2017

Alan C
Auckland
Excellent sevice, very happy to trade with, I have no hesitate to recommend to my friends.

30/06/2017

Brett N
Auckland
Hi, Just wanted to say thanks for the super-fast delivery, arrived this morning – outstanding!

And thanks for the upgrade, much appreciated.

28/06/2017

Sam M.
Auckland
Thanks, you guys have been amazing and I tell everyone about your company !!!!!

15/06/2017

Jason R
Auckland
Just a word of thanks for last weekends demo of the ELAC B6’s, it was brilliant getting a first hand look at what these speakers were capable of.

I am still yet to make a decision on this purchase but regardless id like to thank you for your excellent customer service.

28/04/2017

Brad P
Christchurch
Hi There

Just a bit of feedback to say a big thank you for the effort and attention to service support, concerning the problem I had with the TV Remote Extender.

Since powering up the new Transmitter, all has been well

30/03/2017

Ryan H.
Hamilton
Thank you for your recommendation you guys really know what your talking about


The Fiio X5 3rd Generation is superb

The x5 has spacious soundstage, Full but aggressively detailed sound, Rock solid build, Impeccably finished, Great accessories, Very well implemented android Operating System, can also drive any headphones

9/03/2017

Andrew J G.
Wellington
I had questions about how the taotronics bluetooth reciever works and the guys at Rapallo explained everything in great details and explained it all to me, superb customer support, well done Rapallo

8/03/2017

Matt L
Taupo
FYI - Your guys customer service is great, well done!

3/03/2017

Aidan C.
Auckland
Awesome, thanks!

Great after sales support. Your excellent customer service and communication is noticed and appreciated.

28/02/2017

Brett D.
Titirangi
Hi Bart, just wanted to say a big thank you for selling me the screen and for your service with delivery / manual etc!

I set it up over the weekend - probably needed a bit more room to do that, than in my small lounge :) and the colours are great, the blacks are black and having the extra 200mm in height and 500mm in width when watching widescreen movies makes a HUGE difference in presence and engagement with the movie by filling a lot of my peripheral vision.... I may never leave the room again! (Except to write the occasional email of course).

23/02/2017

Andrew F.
Remuera
Hi there, all up and running. Very happy with the unit. I found dropping the base EQ by a we bit tames the electronica music but you can crank it up for conventional music and it rocks.

1/02/2017

Brendon C.
Wakatipu
The projector screen is amazing and the set up with sound bar is working really well for us thanks.

23/01/2017

Geoff L.
Taupo
You guys are great – problems now resolved. You know what you’re talking about, give great advice and back your products. Geoff

13/01/2017

Paul R.
Paraparumu
thanks Guys - got the HDMI cable this morning in and running tonight ..needed about 11.5m of the 12m so it worked out perfect..
impressed with cable heft and quality....

3/01/2017

Kevin K.
Raglan
Finally got my SVS sound system wired up and I am very happy with it and so are my friends. One of them will be on the way to see you and another is talking about it. Blu-ray DVD movies and music awesome for my small space. Have a great 2017 and I am sure Rapallo will grow with with quality and service you provide.

20/12/2016

David H
Oamaru
Awesome! I'm told it's at home waiting for me!
Thanks for quick service, have a great Xmas.

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